Tuesday, December 4, 2012

Ohio on the mind

Well....I am beyond excited that tomorrow I fly home to Ohio to visit with family and friends for a few days! I absolutely hate flying alone and really am not a fan of the Atlanta airport that I will unfortunately be making a stop at! It is sooooo big and I almost missed my plane last time I flew in there. So needless to say I am worrying and worrying haha! I am definitely in need of a break from work especially after today.  We have this client who is very rude, does not smile, and does NOT like women. Today he came in for his appointment 10 minutes early (his appt. was at 3) at 3:01 he said "So let me guess the Dr is late today." I said, No sir actually he's wrapping it up with the client and you should be in a room in 5 minutes. He rolled his eyes and looked at his watch. At ANY Dr office a vet, human Dr, anywhere there is a GOOD chance you wont get in the SECOND you walk through the door.  After he was seen he walked out walked up to the desk and handed me his credit card. I said, It will just be a minute I'm waiting for the chart from the DR. Usually people say "that's fine, thanks" and sit down and wait. No...not this man he stood there staring at me while watching the clock and huffing and puffing. Once everything was ready I rang him up and he said, "so about that card you guys give out..do I get a punch for buying the medication?" (We have this card called a loyalty card and for every 25 dollars you spend in product such as medication, food, treats, toys we punch out a paw on the card. Once the card is entirely full you get a 50 dollar credit on your account to use for whatever.) I told him No, sorry the medication was 19.50 and it needs to be 25.00 to get a punch. He says "ok, so basically its like dealing with people at most car places you get low quality service for high prices?" I just stared at him and didn't even say a word, what I wanted to say would of got me fired so I kept my mouth shut lol. So then he went on, "Also its like when you go somewhere and spend a lot of money and then when you are checking out they give you a coupon to use within 15 days. Like, hello I am here NOW spending this money I wont be back in 15 days so just give me the coupon now and let me use it for this order." I said, "I'm sorry your so upset but there is nothing I can do." He said, "whatever" and he left. A minute later walks back in and I guess he left his medication in front of my computer (where I cant see where I am sitting) and says "Ya..you are really paying attention I just left without the meds and you didnt even notice..nice" I said, Sir you left it in front of my computer I cannot see that from where I am. He laughs and says "Of course you have an excuse..all women do." AND SLAMMED THE DOOR AND LEFT?! What a bitter mean person? All I can do is pray for that man and hope that soon he realizes soon there is no reason at all to treat people that way. I told the practice manager and she is going to talk to all the DRs about it.  Anyways I hope everyone has a great week!!! :)

8 comments:

  1. gahh how exciting! I hope all the travel and airport stuff goes smoothly. enjoy your time!

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  2. Have a wonderful visit. I feel your pain about Atlanta. I have missed a flight there because I was lost. Lol!

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    1. I made my flight through Atlanta thank goodness! I was a nervous wreck lol

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  3. Wow - this guy really sounds like he was a piece of work. Good for you for keeping your professionalism about you. I'm loving this blog :)

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    1. he SURE IS a piece of work! I was sooo incredibly mad! And thank you girl<3

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  4. hope you enjoyed/are enjoying your trip home!
    floralandfudge

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